Enterprise telehealth infrastructure,
built around you.
5 Axis Dedicated is a deeply integrated telehealth platform for high-volume clinics that need custom workflows, dedicated infrastructure, and full control over the patient experience.
It’s built on the platform that serves thousands of patients across multiple telehealth brands.
For clinics that have outgrown off-the-shelf software
You’re already treating thousands of patients, and you’ve hit the ceiling on your current stack: intake forms that don’t flex, provider workflows that don’t scale, pharmacy integrations that break, and analytics that don’t tell you what you need to know.
Dedicated gives you production-grade telehealth infrastructure with the depth to match how your clinic operates, rather than how a template thinks it should.
The full platform, and all of it yours
Every Dedicated clinic gets all of Express: intake, providers, prescribing, pharmacy, payments, portal, communications, analytics, and account management. Dedicated adds the depth that high-volume operators need on top of it.
Custom intake flows
Intake built around your treatment protocols, patient demographics, and clinical requirements, so it follows your workflows instead of a template.
Dedicated infrastructure
Your own isolated environment with dedicated resources, with no noisy neighbors, no shared queues, and no surprises at scale.
API access and webhooks
Full programmatic access to consult scheduling, patient data, order management, pharmacy routing, and communications.
Custom provider workflows
Set provider assignment rules, clinical review, escalation paths, and follow-up cadences to match how your medical team operates.
Advanced pharmacy routing
Multi-pharmacy strategies, preferred pharmacy priority, failover logic, and custom fulfillment rules.
Dedicated analytics and CDP
Your own analytics workspace with full event data, ready to send to your ad networks and build custom attribution on.
Priority support
Faster SLAs, a dedicated support channel, and direct access to engineering for integration questions.
Custom integrations
We build the connectors your business needs into your CRM, EHR, marketing platforms, and financial systems.
Own your patient intelligence
Dedicated gives you your own analytics workspace with full event data. Pipe it to your ad networks, build custom attribution on top of it, and keep every insight about your patients inside your own business.
Most Dedicated clinics start on Express
Express is the fastest way to validate and scale a telehealth brand. Once you’re past a few thousand patients and need deeper customization, you move to Dedicated on the same platform, with the same data and the same team. There’s no migration and no downtime, just more surface area.
Already operating at scale? We can start you on Dedicated from day one.
One platform, three established brands, and thousands of patients
Dedicated isn’t a new product. It’s the deepest tier of a platform that has run in production for years across TRT, GLP-1, NAD+, and weight loss. We’ve already operationalized the hard parts, so you can focus on growth, clinical quality, and patient experience.
What that means for you
- It’s proven in production at scale, not a prototype.
- Compliance and regulatory patterns are already solved for each state.
- Pharmacy relationships and routing logic are already established.
- The provider network is already credentialed and operating.
Built for operators who think in systems
Clinics come to Dedicated when their stack can’t carry the business they’re building. Each of these clinics reached that limit in a different way.
Scaling a DTC telehealth brand
You’re spending on Meta and Google, patients are flowing in, and your current stack can’t keep up. Dedicated handles the volume without a 10-person engineering team.
Launching a new vertical
You run a successful TRT clinic and want to add GLP-1. Dedicated spins up the new treatment line on the same infrastructure, sharing your provider network and patient data.
White-labeling for partners
Your referral partners and affiliates want their own branded experience. Dedicated’s multi-tenant architecture powers multiple brands from one platform.
Replacing a fragile internal stack
You built telehealth infrastructure in-house and it’s becoming a liability. Dedicated replaces it with a platform maintained, monitored, and scaled by a team that does this full-time.
Let’s build something that scales
Tell us about your clinic and your patient volume, and we’ll show you what Dedicated looks like for your operation. You can also email us at [email protected].